The Deal Maker will be responsible for proactively seeking innovative ways to meet sales targets by increasing new business production, non-interest revenue and market share. The Deal Maker will be responsible for building and maintain strong relationships with a focus on providing excellent customer service to internal and external customers.

• Acquires new business and drives the achievement of meeting targets at allocated dealers by negotiating and managing deals to increase market share
• Validates deals and ensures that documentation being submitted complies with relevant legislative requirements, organisational governance processes and is submitted timeously
• Achieves agreed value-added products, conversion rate, fixed and linked rates ratio and maximizes opportunities to generate additional income to maximize profits
• Increases knowledge and understanding of financial processes and adheres to required operating, compliance, and regulatory standards
• Interacts with Finance & Insurance Marketers to secure deals and ensures that the dealers are informed of all products and policies whilst treating the customer fairly
• Resolves customer dissatisfaction and/or complaints by taking ownership of the problem and maintaining clear communication lines to ensure dispute is resolved professionally
• Ensures that product knowledge and advice is technically accurate and in line with current regulatory framework and participates in informal and formal knowledge sharing sessions
• Contributes to team success and can work with a dynamic and driven team to ensure team commitment and cohesion
• Identifies effective activities to address own development gaps

• 1 – 3 years’ experience within the Financial Services and/or motor industry.
• 1 – 3 years’ experience working on SPIF/CORE and BI Portal
• 1 – 3 years’ experience within a customer service environment

• Grade 12 / Matric Qualification
• Diploma in Business Management or Marketing (Preferable)